A typical contractor books just 42% of the calls they already paid to generate.
That number comes from ServiceTitan's own benchmark data - not a guess.1 The other 58% walk, hang up, or call your competitor.
Vrelte is the system that catches the leads your phone and your inbox are dropping. It answers instantly, qualifies the job, and books it - 24/7.
No credit card. No contract. You only talk pricing once it is winning you jobs.
Live call
9:47 PM · AC down
Caller
Hi, my AC just stopped blowing cold. It is 94 in the house.
Vrelte
I am sorry to hear that. Can I get your address and the best number to reach you?
Caller
It is maybe 8 years old. Fan runs but it is blowing hot.
Lead in your dashboard
The real numbers
This is not AI-hype math. It is the data your industry already publishes.
You are not losing jobs because your work is bad. You are losing them because the phone rang while you were in an attic, the lead went to voicemail, and the homeowner called the next name on Google.
42%1
average call booking rate across trades
ServiceTitan benchmark data from thousands of HVAC, plumbing, electrical, and other trade businesses.
24%2
booking rate for shops with fewer than 5 techs
This is the painful ICP number: smaller shops lose the majority of calls they already paid to generate.
7x3
more likely to qualify a lead if you respond within an hour
The HBR study analyzed 1.25 million leads across 29 B2C and 13 B2B companies.
60x3
higher conversion probability inside that first hour
The same study found a massive gap between responding within an hour and waiting a day.
Peak season4
concentrates a large share of annual HVAC revenue
IBISWorld industry analysis reinforces the obvious operational problem: your busiest months are when the phone is hardest to answer.
$6505
estimated cost per HVAC callback
ACCA's HVAC Blog puts real dollars on repeat visits, admin time, and lost service-call opportunity.
How it works
From ring to booked job while the customer still has their phone in hand.
You do not change how you work. You just stop losing the majority of jobs your phone system is eating.
Lead comes in
Phone call, website form, Angi, Thumbtack, or LSA. Day, night, Sunday, 2 AM thunderstorm.
Vrelte responds instantly
Natural conversation, your company's name, your service area. Not a chatbot. Not a voicemail tree.
It asks the right questions
Job type, address, urgency, system age, access, and exactly what your techs need.
It books the job
Qualified leads land in your calendar. Emergencies get flagged. Time-wasters get politely filtered.
You show up and close
Fully briefed, with context, on the right truck, at the right time.
Why it works
Four things voicemail and a busy office will never do.
Answers after 5 PM6
The majority of calls to HVAC businesses happen outside traditional business hours. That is when the AC died, the pipe burst, or the homeowner finally got home.
Works at your existing booking rate - times two1
If the typical shop converts 42% of inbound calls, capturing the calls you are currently losing makes the math work even at conservative close rates.
Never forgets a qualifying question
Every call collects the same structured info so your techs roll up prepared.
Does not take a summer off
During peak season your call volume spikes, your techs are out, and your office staff is drowning. Vrelte scales with no extra headcount.
Who it is for
Built specifically for the trades.
Not a generic chatbot. Not a call center reading from a script. Vrelte is built around the way HVAC, roofing, and plumbing calls actually happen.
HVAC contractors - emergency triage, system-age intake, peak-season surge handling
Roofers - storm damage, insurance context, inspection bookings
Plumbers - leak severity, water-off urgency, parts and brand capture
Any 1-10 truck shop whose phone rings while crews are on a roof
A real call, start to finish
Caller panics. Vrelte qualifies. Your calendar gets the job.
Hi, my AC just stopped blowing cold. It is 94 in the house.
I am sorry to hear that. Let us get someone out. Can I get your address and the best number to reach you?
It is maybe 8 years old. Fan runs but it is blowing hot.
Got it. I can book our on-call tech for tonight at the after-hours rate, or the first morning slot at 8:30. Which works better?
Booked lead
Pricing
We set it up. You use it. You pay once it is making you money.
No setup fee. No demo charge. No annual contract. Use Vrelte free for 14 days. Count the jobs it books. Then we talk pricing.
Included from day one
Full setup done for you in under an hour
AI lead response and qualification
Instant booking to your calendar
Emergency routing to your on-call tech
Unlimited leads with no per-interaction charges
Ongoing support and tuning
Fast answers
What owners ask first.
Does it sound like a robot?
No. Most callers do not realize they are talking to AI until you tell them.
What if someone asks something the AI cannot answer?
It says "let me get a technician on that and call you right back," then texts you the transcript.
Do I need to change my phone system?
No. We forward your existing number. Setup in under an hour.
What about my CRM?
Vrelte drops qualified leads into ServiceTitan, Housecall Pro, Jobber, or whatever you use. If you do not have one, it texts you the lead directly.
Is this just a chatbot?
No. It handles real voice calls. Chat and SMS are included but optional.
The 42% your industry books is already the ceiling.
Vrelte raises it.
Your competitor answered on the second ring. Yours went to voicemail. Get a working system by end of day.
No credit card. No contract. No sales call.